Camera not transmitting video  

  RSS

chip
 chip
(@chip)
New Member Customer
Joined: 5 months ago
Posts: 2
14/05/2019 3:12 pm  

Hello:

My Liveview is not transmitting video. It says it is connected via wifi and to wait for the video to,start transmitting, but all I get is a black screen. Any help?

Thanks,

Chip


Quote
Shane
(@shane)
Member Admin
Joined: 4 years ago
Posts: 24
16/05/2019 1:48 pm  

What are you using to view the video - there is a known issue with Google Phone (Pixel and Nexus)  that requires confirmation of a WiFi dialog before receiving video.  Also please confirm that you are using the most current version of our App (currently 5.4.22 for iOS and 5.4.17 for Android).


ReplyQuote
chip
 chip
(@chip)
New Member Customer
Joined: 5 months ago
Posts: 2
16/05/2019 2:00 pm  

Thanks Shane. The app update solved the problem. Never had a problem until the other day. Chip


ReplyQuote
Share:
  
Working

Please Login or Register